A: Check the status posted on the product description page:

In Stock: Item is currently in stock and ready to ship.

Sold Out: Product is currently unavailable, but we suggest checking back periodically to see if it comes back in stock.

Some Options Not Available: If a size, color, or model has 'Sold Out' next to it we are currently out of stock of that option.

Item Not Found Online: The product may not be available online at this time. Most items sold online are available in store. You can use our Store Locator to find your closest location.

A: Item Number: The item number identifies the specific product you are currently viewing. You can use the number when you want to go back and search for the specific product.

Product Description: Contains specific information and contents associated with the product.

Size Chart: If available, a link may be located in the product description on the specific item that can help you determine which size will best fit you.

Product Reviews : Product reviews offer opinions from actual customers who have purchased the specific item in the past.

A: At this time we currently do not offer email notification for product availability. We are constantly receiving restock shipments online and in store, so we suggest you check back with us periodically. For estimated restocking dates on seasonal items click here.

A: Well...unfortunately, our website is not always capable of refreshing as quickly as we would like. So even though an item may say it is available, if you can't add the item to the cart, the item is out of stock and will most likely be updated within 24 business hours.

A: Size charts are provided on the product description page of our items. If you are unsure what size you need just click on the size chart link and check the measurements provided. Our items tend to run on the small side so if you are in between sizes we suggest you get the bigger size.

A: Sometimes due to transit you may occasionally receive a cloudy lava lamp. If the lamp arrives cloudy run it for 6-8 hours a day for seven consecutive days. Make sure that the lamp has had the chance to completely cool down before turning it on again. Cloudy globes are NOT considered defective.

A: The two most common materials used in our assortment are surgical steel and acrylic. We also carry a few organic and titanium pieces as well.

A: Check the status posted on the product description page:

In Stock: Item is currently in stock and ready to ship.

Sold Out: Product is currently unavailable, but we suggest checking back periodically to see if it comes back in stock.

Some Options Not Available: If a size, color, or model has 'Sold Out' next to it we are currently out of stock of that option.

Item Not Found Online: The product may not be available online at this time. Most items sold online are available in store. You can use our Store Locator to find your closest location.

A: At this time we currently do not offer email notification for product availability. We are constantly receiving restock shipments online and in store, so we suggest you check back with us periodically. For estimated restocking dates on seasonal items click here.

A: We have general estimated restocking dates based on the season...

• Swimwear/ flip flops/ cover-ups: March
• Hats/ belts/ belt buckles: July
• Backpacks/ laptop cases/ school products: July
• Pajamas/ blankets/ winter wear: September

A: Item Number: The item number identifies the specific product you are currently viewing. You can use the number when you want to go back and search for the specific product.

Product Description: Contains specific information and contents associated with the product.

Size Chart: If available, a link may be located in the product description on the specific item that can help you determine which size will best fit you.

Product Reviews : Product reviews offer opinions from actual customers who have purchased the specific item in the past.

A: Our products contain features in the product detail pages given to us directly from the manufacturer that can assist you in learning more about the product. We are continuously updating this information to give you the most current details about our products.

A: Well...unfortunately, our website is not always capable of refreshing as quickly as we would like. So even though an item may say it is available, if you can't add the item to the cart, the item is out of stock and will most likely be updated within 24 business hours.

A: Please check our store locator to find a store location near you. Enter your zip/ postal code and the amount of miles you would like to search within. Then hit "search". A page will load with a list of the Spencer's store locations nearest you and how many miles they are from your zip/ postal code. Below the location is a store phone number. You can then contact the store with the item name and number to find out if it is available!

A: Please keep in mind that gauge sizes can vary between manufactures as there is no universal regulation on companies to make a standard size for body jewelry. That being said, body jewelry can differ anywhere from .5mm to 1mm. If you are unsure of your gauge size please consult your piercer before purchasing more jewelry. Remember, the higher the gauge size the smaller the wire.
Please refer to our Jewelry Guide for general guidelines on the gauge sizing for some of the more popular piercings. Again, we suggest you refer to your piercer before you make any decision concerning your piercing.

A: The two most common materials found in our body jewelry are surgical steel and acrylic. Surgical steel is implant grade metal and hypoallergenic but not recommended for those allergic to stainless steel. Other materials we use are:

Silicone

Titanium

Bioplast - Biological plastic that is flexible and metal free.

Organic - This material includes wood, stone, shell, horn, or bone. Usually organic pieces are hand craved.

Glass- Hypoallergenic and nonporous.

A: The best way to clean jewelry is to use antibacterial soap and water.

• DO NOT USE ALCOHOL! Or anything similar! It can ruin your jewelry by melting the acrylic or discoloring it.
• Be careful with gold items as they can easily tarnish in alcohol or peroxides. Tarnished gold can sometimes turn body jewelry black when worn.
• Remember to clean it again before it goes back into your piercing!

A: There are many different methods for stretching your piercing, but we recommend that you reach out to your piercer for further assistance.

A: Everybody reacts and heals differently, so we can only provide a general time frame for how long it may take for different types of piercing to heal. It is best that you speak with the piercer before getting pierced to discuss how to properly care for your new piercing and how long you should wait before trying to change your jewelry. You can use our Jewelry Guide for general guidelines on how long some of the more popular piercings take to heal.

A: Below is a cart with some of the more popular piercings you see around and what types of body jewelry are commonly used with each piercing. We suggest that you speak with your piercer first if you are unsure what type of jewelry you need before making your purchase.

A: We recommend that you speak with your piercer about the proper care of your piercing.

A: An anodized item means that the metal has been treated to an electrolyte bath in order to change the color.

A: Sometimes due to transit you may occasionally receive a cloudy lava lamp. If the lamp arrives cloudy run it for 6-8 hours a day for seven consecutive days. Make sure that the lamp has had the chance to completely cool down before turning it on again. Cloudy globes are NOT considered defective.

A: Lava lamps operate best at 69 degrees Fahrenheit and on a flat and stationery surface. If the lava is not flowing as anticipated the lamp may be getting too hot or too cold. Make sure that the lamp is not placed in front of any windows or a cooling/heating unit or vent. You may also want to check and make sure the bulb is installed properly. Please use the chart below to determine what may be wrong with your lamp.

A: Since the globe is made of glass it may contain air bubbles and maker’s marks. This is perfectly normal and not a defect.

A: The lava color may be darker than anticipated, but after a few runs the color will start to lighten. Also, please keep in mind that you are combining two colors. For example, even though the lamp states yellow lava and blue liquid, the lava may have a greenish tint. DO NOT place the lava lamp in front of a window as this will cause the colors in your lamp to fade.

A: Keep your lamp operating for about 4 hours or until all the lava is melted and the coil should automatically drop back to the bottom of the lamp. If the coil does not drop down, then twirl the globe gently in the base and the coil will drop. DO NOT shake the lamp.

A: View the chart below to find the replacement bulb needed for your lamp.

A: Unfortunately, we no longer carry the 120v30w replacement light bulb; in order to replace the bulb, you will need to go to a 25w replacement light bulb that is recommended by our manufacturer

A: Size charts are provided on the product description page of our items. If you are unsure what size you need just click on the size chart link and check the measurements provided. Our items tend to run on the small side so if you are in between sizes we suggest you get the bigger size.

A: At this time our swimsuits are sold as sets and are not available for individual sale. If you need a bigger size in either piece we suggest you order the size that fits your more prominent feature.

A: Junior fitted means that the shirt is form fitting and may run smaller than the standard clothing size. We suggest that if you are in between sizes you select the larger size.

A: Our belt sizes are measured in inches. We do suggest measuring around your waistline (where you plan to wear the belt) to find out approximately how many inches your waist is. Based on the inches, we suggest getting a size larger to fit your body. If the belt does not fit, you are more than welcome to return the belt or return/ exchange it at your local Spencer's. If you are still having doubts, please feel free to go to your local Spencer's to try the belt on in person.

A: You may or may not know your jewelry size by gauge or millimeter. All Body Rage Jewelry is produced using the SAME specifications and guidelines. Use our Jewelry Guide for sizing details.

A: A vibrator is a device that has a motorized component which is operated by either batteries or an electrical source. They buzz or vibrate so they are mainly used for external stimulation.

A dildo is a non-vibrating toy and best suited for those who want the feeling of penetration. These toys are usually made in a phallic shape and you would want to consider girth, texture, and length when purchasing.

A: Water based lubes are the most common lubes available. They are easy to clean and do not stain your clothing or bed sheets. Water based lubes can be scented and flavored which make them a good choice for oral sex. However, this type of lube does tend to wear off faster than other lubes so you may need to apply more than once.

Silicone based lubes contain the same ingredients as water based lubes except the water is replaced by silicone. By replacing the water with silicone the lube becomes waterproof and is ideal for a playtime in the water. Silicone lube does not stain your clothes or sheets and is easy to clean up. It last longer than most lubes, but it is not recommended for use with silicone based toys.

A: Most of our adult toys are Latex and Phthalate free and most of the product descriptions let you know the material. Below we have provided a chart that it explains the more common materials found in our adult toys.

A: Most of the product descriptions will state what type of lubricant is safe to use with the toy you are interested in. This information is also provided in the instructions that come with the product. Below is a chart of the materials used in our toys and what lubricants are safe to use with that material.

A: Picking out your first adult toy is a very personal choice and the best we can do is to offer some recommendations. We also suggest you read the product reviews left by our guests who have already had experience using the toy.

If you are looking to try something that provides an external stimulation you may want to try a bullet or egg vibrator. Should your primal urge be looking for something with the feel of penetration along with the external simulation you might want to try a rabbit or traditional vibrator. Looking for a beginner toy to try out with you partner you might want to look at our finger massagers or cock rings.

For the guys that are looking for that little extra stimulation you might want to check out our strokers. For beginners it might be best to focus on the cups and gloves.

Should you be more interested in the feel of penetration versus external stimulation you may want to look at a dildo. Even though it may be tempting to go with a toy with a long length and thick girth, as a beginner this is not a good idea as you may not be used to the size and it may cause some discomfort as a result. Start out small and work your way up.

You can always view other products we recommend for the first time user under Beginner Vibrators in our Naughty Section.

A: The first step in extending the life of your toy would be not getting the battery pack wet. When cleaning the item before and after use, it is best to use a damp cloth instead of running it under water. You may also want to remove the batteries after use to extend the life of the battery itself, and prevent battery corrosion.

Should your toy have a wire connecting it to a battery pack, for example a bullet, be careful not to pull on the wire. If you plan to use the item for penetration you may want to put it in a condom so that you can use the condom to pull it out instead.

A: The proper care of your products depends on the material of the product. The most important thing to remember is to clean your toy before and after every use. Each product should have care instructions provided with the instructions. We do carry some cleaners and powder that you can use to extend the life of your toy.