Multi Speed Waterproof Vibrator 5 Inch Ice Cream - Sexology

Guest Services Response:We're sorry to hear of the issue you've had with your Ice Cream Multi Speed Vibe. When cleaning its important to ensure the cap is fully sealed to prevent water from entering the battery chamber causing issue with the items functionality. Since we offer a year long replacement we're thrilled to be able to process your reshipment. We just need you to confirm where we should send the replacement! Feel free to respond to our email or reach out using our Ask Jackie Live Chat atop our page. We look forward to hearing from you!

Guest Services Response:Thanks for reviewing our Multi Speed Waterproof Ice Cream Vibe. Sorry to hear your having difficulty with this item. We recommend not using Duracell batteries with this vibe. Please be sure your batteries are inserted correctly within the battery chamber to ensure this issue does not continue. We also recommend, sell a high quality battery. Simply type in battery in our search bar above.If you still have problems simply send us a message using our Ask Jackie Live Chat atop our page. We're always happy to help!

Guest Services Response:Thanks for reviewing our Multi Speed Waterproof Ice Cream Vibrator. We're happy to hear that with our year long replacement policy on intimate items we were able to process a new shipment for you at no charge. If you have any additional concerns feel free to reach back out using our Ask Jackie Live Chat option atop our page.