Reviewed by 1 customer
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Comments about Spencer's 20 oz Darth Vader Molded Coffee Mug:
The product came damaged along with another coffee mug... It was properly packaged in 2 different bubble wraps, but just fell apart when I opened the package... I called customer support expecting a hassle, and I couldn't have been more wrong!! The lady was extremely friendly and helpful... Had new mugs shipped to me within 5 minutes and didn't ask me to return the broken mugs!! I was shocked and SO happy that I didn't have to waste time sending it back etc... She apologized two or three times and just really made me feel like they WANT to please their customers and keep them coming back... I am a bank manager At a VERY well known, established bank in Canada; I have to say that this is the BEST customer service I have ever received at a retail establishment. Thank you Spencer's for delivering on Legendary.