Shipping Times Explanation
Shipping Method Economy Standard Ground & USPS Priority & Canada Economy Second Day & Canada Express Overnight	Processing Time** 1 Business Day 1 Business Day 1 Business Day 1 Business Day	Delivery Times 6-8 business days* 3-5 business days* 2 business days* 1 business day*	Total Delivery Time 7-9 business days* 4-6 business days* 3 business days* 2 business day*

*From the time of shipment. Business days are weekdays, Monday-Friday, excluding Saturday, Sunday and holidays. Alaska, Hawaii, and Puerto Rico may take an additional day. These are shipping delivery estimates. See When Will I Receive My Order for details.

**Orders placed by Noon (12:00PM) Eastern Time Monday – Friday, excluding Saturday, Sunday and holidays, ship the same business day. Orders Placed After 12:00 PM Eastern Time Monday – Friday, excluding Saturday, Sunday and holidays, will ship the next business day.

• Spencer's ships to all 50 states, Puerto Rico, Canada and APO/FPO Addresses.

• Shipping charges are a combination of a base rate of the Shipping Service you select and the weight of the package being shipped. The following table shows the prices for our domestic shipping options:

Basic Shipping Rates
Shipping Economy Standard Ground & USPS Priority & Canada Economy Second Day & Canada Express Overnight	Shipping Cost $4.99 $6.99 $9.99 $18.50	Additional Costs** $0.75 per additional pound over 1 lb. $0.75 per additional pound over 1 lb. $2.50 per additional pound over 2 lbs. $2.50 per additional pound over 2 lbs.

**Most items are considered to be one pound or more each, as our shippers do not allow calculations based on fractions of a pound. If you'd like an estimate of when your order will arrive see When Will I Receive My Order for details.

If you'd like an estimate of when your order will arrive see When Will I Receive My Order for details.

Shipping Service Area
Available Service Areas Alaska, Hawaii, Puerto Rico, APO, FPO, PO Boxes Lower 48 States Only Canada All 50 States International Non-Canada	Shipping method USPS Priority Economy & Standard Ground Canada Economy & Canada Express Second Day & Overnight Via our international shipping partner iShop

If you'd like an estimate of when your order will arrive see When Will I Receive My Order for details.

• We ship to Canada via FedEx International Economy (2-5 business days) or FedEx International Priority (1-3 business days). We are not responsible for delays caused by customs.


• SpencersOnline.com does not ship to Canadian PO Boxes.


• The shipping charges paid on the order reflect the fees for delivering your package. You will be responsible to pay any additional taxes, duties, or any additional fees upon arrival of the delivery. SpencersOnline.com is unable to estimate costs associated with the additional fees. Please contact the Canadian customs office for more information on additional fees. Please familiarize yourself with customs laws prior to ordering.


• Due to specific regulations, we are unable to ship all products to Canada. During check out if you enter a Canadian 'ship to' address a pop-up window will display the products in your order that will have to be removed before you can complete your order.


• The Guaranteed Holiday delivery calendar does not apply to Canadian shipping.


• All prices are in U.S. dollars. Additional charges may apply from your bank due to the currency conversion.

• $4.99 Economy Shipping Over $39: Offer valid on newly placed orders on SpencersOnline.com only. $4.99 Economy Shipping eligible on orders over $39 in merchandise (net of discounts and before taxes). Shipping discount will be applied upon checkout to qualifying orders.


• Offer excludes APO/FPO, express shipments, and shipments to Canada, Hawaii, Alaska and Puerto Rico. Oversized shipping charges may apply on select items.

• Due to the size and weight of some products, an additional handling fee is applied. The oversized handling fee will be noted in the product detail page. You will see the handling fee added to your total charges upon checkout.

• Spencer's ships to all 50 states, Puerto Rico, Canada and APO/FPO Addresses.
• We ship to Canada via FedEx International 2-5 Day Economy (Monday-Friday excluding holidays) or FedEx International 1-3 Day Priority (Monday-Friday excluding holidays).


• We are not responsible for delays caused by customs.


• The shipping charges paid on the order reflect the fees for delivering your package. You will be responsible to pay any additional taxes, duties, or any additional fees upon arrival of the delivery. SpencersOnline.com is unable to estimate costs associated with the additional fees. Please contact the Canadian customs office for more information on additional fees.


• Please familiarize yourself with customs laws prior to ordering. Due to specific regulations, we are unable to ship all products to Canada. If you have a product in your shopping cart and you specify a Canadian address, a pop up window will display the list of products in your order that will have to be removed from the shopping cart.


• SpencersOnline.com does not ship to Canadian PO Boxes.


• The Guaranteed Holiday delivery calendar does not apply to Canadian shipping.


• All prices are in U.S. dollars. Additional charges may apply from your bank due to the currency conversion.


• Unfortunately, we do not ship internationally at this time.

• For your privacy, all of our items are shipped in discreet, unmarked envelopes or boxes, with only the Spencer's name and mailing address on it.

• Custom Tees will ship separately as they take up to 3 business days (Monday-Friday excluding holidays) to process before they ship. Custom Tees also ship from another location, so you will receive a second shipping confirmation email as well as additional tracking information.


• Back ordered items will ship as they become available.

• We strive to ship your order as quickly as possible; once your order is sent to our warehouse, we are unable to change your address.

• Unfortunately, we cannot upgrade the shipping method once an order is placed.

• You can enter your order number and zip code on our Order Status page, or the My Account page. There you'll be able to check the order status, view your shipping information, and track your order.

• Tracking information for your order can be found on our Order Status page, or the My Account page. Please allow 1 business day (Monday-Friday excluding holidays) for the tracking information to be updated on the carrier website.

• If your package was processed through a local post office or courier, tracking details may say 'Delivered' once it arrives at the carrier's facility, but it may take 1-2 business days (Monday-Friday excluding holidays) to arrive at your address. If you've waited 1-3 business days (Monday-Friday excluding holidays) and you still do not have the package:
• See if someone else accepted delivery. Check with household members, neighbors, building managers, the mail room, front desk, and anyone else who may have accepted the delivery.
• Look around the delivery location. Carriers sometimes leave packages in a safe, hidden place like on a side porch, in/around your garage, or behind bushes.
• Check your mailbox. Smaller items or items in soft packages are likely to be delivered there.
• Check for a parcel locker key. If your mailbox is in a multiple box unit or your package is addressed to a P.O. Box, check your box for a key to a parcel locker where the package may have been delivered.
• Check for a mail hold. If the U.S. Postal Service is holding your mail, your package will not be delivered.
• Look for a notice of attempted delivery. You may find an attempted delivery notice in your mailbox or P.O. Box or on your door. Follow the instructions on that notice to request redelivery or to pick up the package.
• Contact the carrier. Ask if they have additional information about the package's location. (Have your tracking or delivery confirmation number handy.) If your package was shipped via FedEx, they may be able to hold the package at their local hub for you to pick up. You can call FedEx at 1-800-463-3339 and see if this is possible.

• Custom Tees will ship separately as they take up to 3 business days (Monday-Friday excluding holidays) to process before they ship. Custom Tees also ship from another location, so you will receive a second shipping confirmation email and tracking information.
• Back ordered items will ship as they become available.