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WHAT THE FAQ: Tips for Sex Toy Success

Whether you're buying sex toys for the first or the hundredth time, you likely have questions about operating them, batteries and sustaining the product's longevity. At Spencer's, we know sex toys inside and out. Read on for all the answers to your most pressing vibrator questions and customer support options.

Q. Do I need to remove the small white tab in the battery compartment?

A. Most battery-operated products have a paper tab that must be removed before use in order to power up the product.

Q. Do I need to remove the white paper cylinder in the battery compartment?

A. If there's a white paper cylinder wrapped around the batteries, do not remove. The manufacturer adds this component to hold batteries in place and prevent the vibrator from rattling.

Q. How do I know if the batteries are properly installed?

A. Once the small white tab is removed, ensure that the batteries are facing in opposite directions when loaded and you should be good to go.

Q. I twisted the vibrator to power it up and it's not working. Is it broken?

A. Do not over-twist the battery cover when powering up a vibrator as this may cause the toy to malfunction or break.

Q. How do I extend my sex toy's life?

A. Cleaning your product with toy cleaner after each use is essential. It's also important to remove batteries when your vibrator's not in use to ensure peak lifespan and performance. If the toy's not powering on or running on low power, try replacing old batteries with fresh ones.

Q. Why does my sex toy have a weird odor?

A. Some toys may absorb a subtle scent during production. To dissipate, clean with soapy water or toy cleaner before first-time use.

Q. How do vibrators work?

A. Each battery-powered vibrator has an electrical motor and off-center weight that spins around at a fast pace causing it to shake. Some of our more powerful vibrators are larger, plug-in models that use spinning electromagnetic coils to create that pleasure-inducing movement you've been seeking.

Q. Do all vibrators feel the same?

A. Quick answer: No. Each vibrator has a unique intensity level that's determined by the quality, material and type of motor. Plug-in vibrators typically have stronger motors and a higher intensity because they're directly connected to a main power source whereas batteries weaken over time.

Q. How do I stimulate my G-Spot?

A. Everyone's body is different, but in most cases, it's all about finding the right angle. After inserting the vibrator 2-3 inches into the vagina, angle the dildo or vibrator up towards your belly button; that's where the G-spot is located. Rule of thumb: You're doing it right if you feel like you have to pee while pressing up. The good news is that some toys are masterfully crafted with a curved and/or ridged silhouette that angles up to reach your G-spot. When you insert these specially designed models and pull them forward into position, the curved tip should deliver vibrations directly to your G-spot.

Q. How do I stimulate my prostate?

A. After applying a substantial amount of lube, insert a dildo or vibrator about 2-3 inches inside your rectum, angling it towards your belly button and pressing against the inner wall of your rectum. Feeling experimental? Try a T-shaped vibrator that's specially designed to aim straight for your prostate. If you feel the urge to pee after stimulation, no worries; this means you're doing it right! NOTE: Be sure to use toys with a flared base when experimenting with anal play. If you experience severe pain, stop immediately.

Q. What is a multi-function vibrator?

A. True to its namesake, a multi-function vibrator stimulates different pleasure points simultaneously and in more than one way. Certain models produce more than one type of vibration: some throb, pulse and vibrate steadily; others have a rotating shaft/head or bead compartment that turns. The rabbit vibrator is the most popular type of multifunction vibrator, commonly known for its ability to stimulate the vagina and clitoris at the same time.

Q. What kind of lubes should I use?

A. Water-based lube is the safest, most common option because it's non-irritating, easy to clean off and compatible with pretty much all types of sex toys and contraceptives. Flavored, edible water-based lubricants are also popular and fun, though they may contain yeast-encouraging sugar and glycerin. Silicone-based lube is typically more expensive and harder to wash off, but they last longer than water-based lubes. Although silicone versions are safe to use with latex contraceptives, they cannot be used with silicone sex toys due to silicone-on-silicone reactions. We do not recommend using oil-based lube in the vagina as they can cause infection and irritation. Still confused or concerned? Test out the lube on a small area of sensitive skin (elbow or inner thigh) to see if a reaction occurs.

Q. How do I know if my sex toy is safe to use in a bath, hot tub or shower?

A. Don't use a vibrator in a bath or hot tub unless the packaging or product description clearly indicates that it's waterproof. Some of our toys are labeled as “splash proof”, but those models cannot be submerged under water. NOTE: Never bring a plug-in sex toy into the bath or hot tub.

Q. What are the best batteries to use in a vibrator?

A. We recommend that our customers use alkaline batteries as they're designed to give you a few more hours of battery life. Rechargeable batteries are environmentally friendly, but they take time to charge. DO NOT try to recharge regular alkaline batteries; this may cause them to explode. For smaller sex toys that require watch-like batteries, lithium-ion batteries are the preferred type.

Q. How long will the batteries last?

A. There's no black-and-white answer as battery life can range anywhere from 10 hours to 50 hours depending on the frequency it's used and the amount of power the device drains. Smaller models tend to have small motors, which drain less power than a larger toy with multiple moving parts. We recommend that our customers invest in rechargeable batteries if they're purchasing a large, multi-functioning toy as you won't have to buy new batteries as often. The best way to extend the battery life is to remove the batteries from your toy and store them separately when it's not in use.

Q. I'm having trouble getting my sex toy to work. Who do I call for support?

A. Our Intimate Support team is ready to help! Feel free to contact us at 1-800-762-0419 (option 5) between the hours of 9am-5:30pm, Monday-Friday. We also have late-night support 7 days a week! Simply click on the live chat option at the top of our page or email us at Intimate.Support@spencergifts.com. We look forward to answering all of your questions, so you can get full use out of your new toy.